Our Services

We would like to make it Crystal Clear right from the beginning that we are ONLY a Booking Agent. We do NOT box or transport your birds or reptiles to and from the airport.

What we do is take all the stress out of being put on hold for endless amounts of your valuable time by doing your booking for you. We aim to be cheaper than Qantas Freight wherever possible, although we do only use them.

We require an absolute minimum of 24 hours notice for freighting wherever possible. However we do prefer 48 hours. Payment will be done via Bank Deposit either electronic or by going into the branch and depositing. NO booking will be made until money shows in our account or we receive a copy of the deposit receipt showing money has been deposited. Only giving the receipt number will not be accepted as immediate payment so may still take a couple of days to show in the account. There will be NO credit or discounts so please don't ask for any. We are doing our best to keep our prices as cheap but competitive as we can.

If you do not box your live animals correctly and take it to the Depot and they refuse it and you have to have a bigger or different container, this may affect the price. If this does happen please notify me immediately and when I get the bill, we will then contact you and let you know the difference in price which you will be responsible to pay if extra, however if it works out cheaper you will be refunded the difference.

For Bookings you can email us at feathersandscalesfreight@gmail.com